Brainlight Lab · Hotels and guesthouses
The front desk is closed,the phone still answers.
Sofia answers travellers in their own language, at any hour. She tells them about rooms, prices and access, passes stay requests on to you and texts you about late arrivals.
01 · What Sofia does
A multilingual welcome, even at night.
- 01
In the traveller's language
French, English, Spanish, Italian: Sofia answers in the caller's language, with no transfer and no waiting.
- 02
Practical questions
Check-in and check-out, parking, breakfast, pets, access, rooms and prices: she answers from your listing and takes a message for anything else.
- 03
Stay requests
Dates, number of guests, preferred room, phone and email: you get a complete request and confirm availability yourself.
- 04
Late arrivals
A guest running late or at the door? You get a text straight away. Sofia never asks for card details and says she is an AI.
02 · Demo
Call Le Clos des Tilleuls.
Five fictional guest rooms in Beaujolais. Click “Call the front desk” at the bottom right, allow the microphone, and speak as you would on the phone, in English or another language.
A few ideas to test Sofia:
- Ask for a room for two next weekend.
- Speak English and ask whether breakfast is included.
- Ask whether you can bring your dog.
- Say you will arrive tonight around 10 pm.
- Ask which room suits a wheelchair.
Fictional guesthouse created for the demo: test messages are deleted regularly.
03 · Comparison
No traveller ever reaches voicemail.
| Voicemail or missed call | Sofia | |
|---|---|---|
| Availability | During front desk hours | 24/7 |
| Languages | The ones you speak | The traveller's language |
| Stay requests | A number to call back | Dates, guests, room and contact details |
| Late arrivals | Found out too late | Flagged by text straight away |
| Booking | By you | Still by you: Sofia passes it on, you confirm |
04 · Who it is for
Guesthouses, holiday cottages, small independent hotels, tourist residences. For places where the front desk is not staffed all the time.
Try Sofia with your property's name.
We prepare a demo with your rooms, your prices, your check-in times and your house rules.
Request a call